Privacy Policy

  1. DATA PRIVACY POLICY COVERAGE
    1. This Data Privacy Policy (“Policy”) covers our treatment of identifiable personal data that we may collect or retain depending on the access, nature of service requested or transaction undertaken in kcom (hereinafter referred to as “website” or “korekulture”).
    2. Personal Data” includes but not limited to:
      • Personal information that identifies or relates to an individual, such as name, gender, date of birth, personal identification numbers, photographs, videos and any other recordings;
      • Contact details such as billing or delivery address, phone number and email address;
      • Transactional information such as credit or debit card number, billing address, expiry date and any other relevant details;
      • Technical-related details such as IP address; and
      • Statistical information such as number of visits to this This information will not be stored to your record, and will only be used for analysis to enhance your customer experience with us and to improve our website.
    3. This Policy does not apply to the practices of companies which RDP does not own or control, or to employees who are not under RDP’s employment and management. Our website and mobile application may contain links to other websites. Please note that RDP will not be responsible for the privacy practices of other websites and we advise you to read the relevant policies of the corresponding website you are visiting in relation to privacy statements.
  2. USE OF INFORMATION AND PERSONAL DATA
    1. Your Personal Data, and that of your duly designated or authorised representatives, will be collected, used, disclosed and/or processed by korekulture.com for the following purposes:
      • To provide goods and services by us or by our designated representatives and/or business partners to you or to parties designated by you;
      • To verify and process payment when you purchase goods and services from us;
      • To verify and record your personal particulars to communicate with you, which may include review of customer satisfaction, providing assistance on matters relating to our website and verification of information or transactions;
      • To send you notices, information, promotions and updates including marketing and advertising materials on our goods and services and those of our third party partners;
      • To perform analysis of our website including the number of visitors, frequency of use, and using such analysis for our enhancements and improvements and conveying such general information (not relating to specific individuals) to third parties who have or propose to have business dealings with us;
      • To comply with queries or requests in relation to any regulatory, legal or enforcement investigation or proceeding, and may include any legal proceeding taken by or against korekulture;
      • To prevent any threat to the life, health or security of an individual, entity or country; and,
      • To protect korekulture in relation to prevention, investigation or inquiry into any criminal or unlawful activity as necessary, including any suspected criminal activities against korekulture.
  3. UNSUBSCRIBE OR OPT-OUT
    1. Whenever we send you any marketing information, we will include instructions on how to unsubscribe. In the event that you wish for us to discontinue the collection, use, disclosure and/or processing of your personal data for any of the above purposes, you may also write to us at customerservice@cadencharles.com to inform us of the aforesaid.
  4. CHANGE OF PERSONAL DATA
    1. You may update your personal information at any time by accessing your account(s) with us or by writing in to us at customerservice@cadencharles.com to inform us of the same.
  5. PROTECTION OF PERSONAL DATA
    1. Korekulture will use the not sell or rent your personal information to anyone. We will only use your Personal Data with a third party for the purposes and situations as described above, or for other purposes where we have your consent to do so. We will take reasonable steps to ensure that all Personal Data are protected from unauthorized access and other similar risks. Access to your account(s) is password protected and will not be changed without your access or consent. You are reminded to take measures to protect any unauthorized access including:
      • Logging off from your account and close the browser window after use; and,
      • Safe-keeping of your password and Personal Data and ensure that the password to access our website is not disclosed to any third party.
    2. Korekulture will not be held responsible for failure to protect your own Personal Data, which is the result of your disclosure, error, lack of care or negligence, resulting in any consequential misdeed, fraud, loss or misuse. You agree not to hold korekulture responsible for any losses or damage incurred by you whatsoever caused by your non-compliance or negligence to any of the foregoing. All information gathered by korekulture is stored in systems that may only be accessed by authorised partners, staff and third party service providers using assigned accounts and passwords.
  6. UPDATES TO OUR PRIVACY POLICY
    • Korekulture may amend this policy from time to time. If we make any substantial changes in the way we use your Personal Data, we will notify you by posting an announcement on our website. You agree that such posting will constitute sufficient and adequate notice to you of the changes. You agree that your continued use of our products and services after such amendment will constitute your acceptance of and agreement to be bound by the modified policy.
  7. USE OF COOKIES AND SIMILAR TECHNOLOGIES
    • When you visit or interact with korekulture, we or our authorized service providers may use cookies, web beacons and other similar technologies where small data files are sent to your browser, application or device to store and track information about you when you enter our websites. The cookies, web beacons and similar technologies are used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. They also enable our system to recognise you when you visit our website again to enhance your experience on our website. You may accept or decline cookies by modifying the settings in your browser, application or device, if the browser, application or device so permits. However, note that you may not be able to use all interactive features on our sites if cookies have been disabled completely. While this cookie can tell us when you enter our sites and which pages you visit, there is no infringement of data embedded in your personal computer or device.
  8. JURISDICTION
    • This Policy is subject to any existing laws of the Republic of Singapore in relation to the protection of information and if required by any lawful authority for any legal purposes such as the enforcement of any laws or to prevent the breaching of any laws, we shall release all such information as is legally required by the requisite and lawful authority in accordance with the directions of the lawful court of the competent jurisdiction.
  9. CONTACT US
    • If you would like to request access to your personal data held by us, or you would like to contact us for any reason regarding our privacy policy or practices, please contact us at customerservice@cadencharles.com.